The Zone, play session
Everyone at The Zone is looking forward to seeing many familiar faces (and new ones too) but we have made some changes, see below. Please make sure you read about them before you book and are happy to proceed. Yours and our staff’s safety is our number one priority.
Age Recommendation: Under 148cms or under 12 to use the play equipment | Running time: 2 hour session
BOOK TICKETS
How things at the Zone have changed ...
Tickets MUST be booked in advance. This is so we can keep track of who is in the building and assist with Test and Trace should it be necessary. A limited number of tickets will be available per 2 hour session. You can book a maximum of 6 tickets per session for your family or bubble. Please do not buy tickets for anyone else.
Once purchased tickets cannot be refunded or exchanged.
Please sanitise your hands on arrival and ensure your children do so before and after using the equipment. We have put in place additional cleaning and hygiene measures for both the fabric of the building and all the equipment.
Some of our play equipment, including the ball-pool, has been removed as it was too difficult to maintain adequate hygiene levels.
Please measure your child before you book. Sorry, but those over 148cm cannot use the play equipment.
Please wear face coverings, except when eating or drinking. Normal exemptions for under 11s and those with medical conditions apply.
Windows and doors may be open to increase ventilation.
A limited number of children and adults will be allowed on the play equipment at any one time and we have had to close some areas to allow continuous movement and flow.
The Zone Café is open with a slightly reduced menu. We will show you to your designated, socially distanced, area when you arrive and will provide table service. Card payment is preferred.
If you feel ill, are showing signs of the virus or live in the same household as someone with the virus, please do not visit.
You can find out more about our current guidelines Haverhill-Town-Council-venue-TCs-and-Covid-safe-guidelines
Booking guidance
In order to process this booking you will need to create an account with Haverhill Arts Centre (if you do not have one already). We are not currently taking bookings by phone.
Haverhill Arts Centre is handling the bookings on our behalf. The details used to create your account will be kept in accordance with Haverhill Town Council’s privacy policy. You will also be asked for additional details (such as your phone number and group members) to assist with the government’s test and trace efforts. These details will be kept for 21 days unless you give permission for us to keep them longer.
If you need help to book online please call 01440 710071 or email